The Product Strategy team serves as the bridge between stakeholders and development teams.

They ensure that technology solutions align with institutional goals by translating business needs into clear, actionable requirements. This team plays a critical role in shaping the software development lifecycle, guiding priorities, and ensuring that applications deliver meaningful value to users.

Our Mission

The Product Strategy team assures successful project outcomes through thoughtful planning, stakeholder engagement, and continuous improvement. Our methods include:

  • Clarify Needs: Translate complex business problems into well-defined requirements.
  • Prioritize Value: Manage product backlogs to ensure the highest-impact features are delivered.
  • Facilitate Collaboration: Serve as a liaison between developers, stakeholders, and end users.
  • Support Quality: Ensure solutions meet functional expectations through validation and testing.

Approach

Our team follows a collaborative, user-centered approach to ensure solutions meet real-world needs:

  • Discovery & Analysis: Understand the problem space and define scope.
  • Story Development: Write clear, testable user stories and acceptance criteria.
  • Sprint Support: Participate in sprint planning, stand-ups, and retrospectives.
  • Feedback Loops: Incorporate user feedback to refine and improve solutions.

Services

Our team provides a range of services that support the full software development lifecycle:

  • Requirements Gathering: Conduct interviews, workshops, and analysis to define business needs.
  • Product Backlog Management: Organize and prioritize development tasks to align with strategic goals.
  • Stakeholder Engagement: Facilitate communication between technical teams and business units.
  • User Acceptance Testing (UAT): Coordinate testing to validate functionality before deployment.
  • Documentation & Training: Create user guides, training materials, and system documentation.

Tools & Technologies

Graphic for technologyWe use a variety of tools to support agile development and stakeholder collaboration:

  • Azure DevOps: For backlog management and sprint planning.
  • Visio: For process mapping and workflow visualization.
  • Azure DevOps/ RightAnswers / SharePoint: For documentation and knowledge sharing.
  • PowerPoint / Scribe / Camtasia: For training content and visual communication.

Team

  • Vacant, Business Analyst
  • Vacant, Quality Assurance Analyst
  • John Priestley, Assistant Director for Product Strategy