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School of Medicine Technology Services

SOMTech, Administrative and Academic Systems,
and Educational Technologies

SOMTech, Administrative and Academic Systems, and Educational Technologies

Client services

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DeMond Owens

DeMond Owens
Manager of IT operations
Infrastructure and client services
Sanger Hall, Room B1-039C
P.O. Box 980565
Richmond, Virginia 23298-0565
Phone: (804) 827-1346
Fax: (804) 828-6835
Email: demond.owens@vcuhealth.org

Expertise

  • Airwatch Enterprise Mobility Associate
  • Apple Certified Associate (Mac Management 10.10 & 10.8)
  • Apple Certified Associate (Mac Integration 10.10, 10.9, & 10.8)
  • Certified LANDesk Administrator
  • Apple Certified Help Desk Specialist
  • CompTIA A+
  • CompTIA Network+
  • Microsoft Certified Desktop Support Technician
  • General problem-solving

Education

  • B.S., technology education, Virginia Tech, 1997

Relevant experience

  • 2011-present
    IT operations manager, SOMTech desktop support, VCU School of Medicine
  • 2010-11
    Manager, basic sciences, SOMTech desktop support, VCU School of Medicine
  • 2007-10
    Assistant manager, SOMTech desktop support, VCU School of Medicine
  • 2006-07
    LANDesk administrator, SOMTech, VCU School of Medicine
  • 2005-06
    IT support technician, SOMTech, VCU School of Medicine
  • 1997-2005
    Southeast District area information technologist, Virginia Cooperative Extension, Petersburg, Va.